Human-Centered AI · Human–AI Interaction

Luca
Marconi

Postdoctoral Researcher & Adjunct Professor in Artificial Intelligence

I study how humans and AI can collaborate effectively while preserving judgment, expertise, agency, critical thinking, and responsibility.

Department of Informatics, Systems and Communication (DISCo) · MUDI Lab · University of Milano-Bicocca, Milan

Luca Marconi

Research at a glance

Three connected pillars.
One overarching question.

How can AI systems be evaluated, designed, and governed so that Human–AI collaboration strengthens rather than substitutes human capabilities?

Evaluate

Interaction Quality & Human–AI Evaluation

Evaluating cognitive, behavioral, collaborative, and experiential dimensions of Human–AI interaction beyond system performance alone.

Preserve

Meaningful Human Oversight

Studying calibrated reliance, cognitive offloading, automation bias, deskilling, and the preservation of agency, competence, expertise, and responsibility.

Govern

Responsible AI Governance & Deployment

Connecting Human-Centered AI with validation, transparency, standardization, accountability, and trustworthy real-world deployment.

Application domains across all three pillars Each domain is investigated through evaluation, oversight, and governance perspectives.
AI in EducationLearning · LLMs · critical thinking · AI literacy
Healthcare & Medical AIDecision support · robustness · validation · oversight
Conversational & Socio-Technical AIAgents · workflows · professional and organizational settings

Emerging directions

Emerging directions across the program

Complementary directions extending the current research program toward sustained human capabilities, adaptive co-agency, longitudinal effects, and richer Human–AI evaluation.

Cognitive Sustainability

How sustained interaction with AI shapes judgment, expertise, critical thinking, agency, and responsibility over time.

Human–AI Co-Agency

Adaptive configurations of initiative, expertise, reliance, and responsibility in collaboration.

Longitudinal Human–AI Interaction

Persistent effects of AI-mediated interaction on learning, competence, behavior, and practice.

Advanced Human–AI Evaluation

Psychometric and methodological approaches for richer measures of interaction quality and human outcomes.

Selected contributions

Representative work

Selected publications spanning Interaction Quality, human oversight, responsible Medical AI, and AI in Education.

2026
Assessing Interaction Quality in Human-AI Dialogue: An Integrative Review and Multi-Layer Framework for Conversational Agents
Marconi, Longo & Cabitza · Machine Learning and Knowledge Extraction · Cover Article.
2025
AI-induced Deskilling in Medicine: A Mixed-Method Review and Research Agenda for Healthcare and Beyond
Natali*, Marconi*, Dias Duran & Cabitza · Artificial Intelligence Review · *Equal contribution.
2025
Show and Tell: A Critical Review on Robustness and Uncertainty for a More Responsible Medical AI
Marconi & Cabitza · International Journal of Medical Informatics.
2025
Tutor or Mentor. A Comparative Usability Study of AI Roles in Higher Education
Marconi & Cabitza · AIED 2025 · CORE A.
Editorial serviceAssociate Editor · Behaviour & Information Technology
StandardizationIEC/SC 62A/JWG 9 · CEI SC 62
International researchHITZ · BOKU · UCC · IFIP · IDSIA · SANS network
Teaching & mentoringHCI · Human–System Interaction · AI in Education